What is the Joint Commission?

The Joint Commission evaluates and accredits more than 15,000 health care organizations and programs in the United States. An independent, not-for-profit organization, The Joint Commission is the nation’s predominant standards-setting and accrediting body in health care. The Joint Commission’s comprehensive process evaluates an organization’s compliance with these standards and other accreditation or certification requirements. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards. To earn and maintain The Joint Commission’s Gold Seal of Approval™, an organization must undergo an on-site survey by a Joint Commission survey team at least every three years.

Public Notice

The Joint Commission

Any Patient, Family Member, Visitor, Advocate, or Employee who has concerns about the Safety or Quality of care provided in this organization, that have not been adequately addressed by the management of this organization, may report their concerns to the Joint Commission.

The Joint Commission

Online: www.jointcommission.org/generalpublic/complaint

Email: complaint@jointcommission.org

Phone: (800) 994-6610

Fax: (630) 792-5636

Mail: Office of Quality Monitoring

The Joint Commission

One Renaissance Boulevard

Oakbrook Terrace, IL 60181